Order Process & Delivery
ORDER PROCESS
1 Select the items you would like to order and add them to your cart.
For Apparel orders, Please refer to the size guide for accurate sizes
2. You can pay online by selecting Via eft directly to our FNB account.
3. if you paid using eft, send us the proof of payment to customercare@laconco.co.za or WhatsApp 076 462 4671 so we can mark the order as paid.
Current order waiting time : 3-7 working days. If you need a rushed order contact us and request if possible
The tracking number for the order will be sent to you where you can track the order. Our courier takes 2-3 working days for in-town areas and up to 7 working days for outlying areas.
We are working tirelessly to give efficient and fast service
ANY QUESTIONS OR NEED HELP?
email: customercare@laconco.co.za
Payment Terms
PRICE AND METHOD OF PAYMENT
The prices displayed on the LaConco website are quoted in South African Rands, which is valid and effective only in relation to supply in South Africa. All prices displayed on the LaConco website are inclusive of VAT.
Full payment of the price and delivery charges is required before products will be delivered. The product remains the property of LaConco until payment is received in full.
EFT payments are accepted.
In the case of EFT payments, proof of payment must be forwarded to customercare@laconco.co.za . Please allow 3 business days for the receipt of EFT funds to be confirmed. Goods will only be released for delivery once the receipt of funds has been confirmed.
When making an EFT payment, We advise customers to be vigilant and confirm all relevant and necessary information before making payment. Should the payment be intercepted by fraudulent third parties, LaConco shall not be liable for any loss suffered by the customer. Please be advised that LaConco.co.za will not proceed with the contract of sale if we cannot confirm receipt of funds as a result of fraudulent interception.
Please retain your invoice as proof of purchase. Regrettably, no returns or exchanges will be considered without the original invoice.
Please note: Delivery charges are non-refundable
Prices on the website are subject to change without notification.
PRICE AND PAYMENT
1 The amount to be paid will be shown on the Site together with the charges you must pay including VAT. Unless otherwise stipulated on the Site, all charges are in the currency then in force in South Africa.
2 You shall pay for the product by one of the following payment methods, subject to LaConco.co.za’s discretion
2.1 Payment via EFT:
LaConco.co.za accepts EFT as a payment option. Please use your order number as the reference when making EFT payments to our bank. Please note, you will need to send proof of payment to customercare2laconco.co.za and there is a certain waiting period for the funds to reflect in our account depending on which bank was used by you to make payment. Your order status will be updated once the funds reflect in our bank account. Please note, your order is only processed after the funds have cleared into our bank account
3 You cannot reserve products by placing them in your cart for payment at a later stage. LaConco.co.za may remove products from your cart if the product is no longer available.
4 Your order remains valid as an offer until we issue our Confirmation of Order email.
5 LaConco.co.za shall not be obliged to supply the product to you unless We have accepted your order (by issuing a Confirmation of Payment email). Unless expressly stating that We accept your order, an email, letter, fax or other Acknowledgement of your Order by us is purely for information purposes and does not constitute the confirmation of a contract of sale. In that Acknowledgement, we may give you an order reference number and details of the Product you have ordered. We may in our discretion refuse to accept an order from you for any reason, including unavailability of supplies.
6 LaConco.co.za will, at all times do our utmost best to ensure that the price given to you is accurate, but the price of your order will need to be validated by LaConco.co.za as part of our acceptance procedure. If the price for the order changes before we accept your order, We will contact you and ask you to confirm whether you wish to proceed at the amended price.
7 Please be aware that risks exist when transacting online. LaConco.co.za has taken all of the necessary precautions to minimise risk for you the customer, however, there do exist fraudulent third parties who may intercept your payment please ensure that you remain vigilant and confirm all the necessary details. LaConco will not be liable for any fraudulent interceptions. If the purchase price is not paid to us due to interception by fraudulent parties we, unfortunately, will not proceed with the contract of sale.
CANCELLATION OF YOUR ORDER
1 LaConco.co.za reserves the right to refuse the processing of payment for any order and/or to cancel any purchase, partially or completely, with notice given to you.
2 LaConco.co.za will be liable for reimbursing you the rand value paid only if you have already paid for the cancelled order.
3 After delivery of the product, you may cancel the sale only in accordance with our Returns policy which can be found in our Terms & Conditions here.
4 We reserve the right, for purposes of suspected fraud, to refuse to accept or process the payment on any order, and/or to cancel any sale concluded between you and LaConco.co.za, in whole or in part.